Privacy Policy

At Rawface, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you shop with us online.

Information We Collect

When you place an order, create an account, or sign up for our newsletter, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. We also automatically collect certain technical information like your browser type, device, IP address, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order or account

  • Send you updates, promotions, or special offers (if you opt in)

  • Improve our website and customer experience

  • Prevent fraud and ensure security

We never sell your personal information to third parties. However, we may share necessary data with trusted service providers (such as payment processors, shipping companies, or marketing tools) to carry out these functions on our behalf.

Payment Security

All payment transactions are encrypted and processed securely through third-party payment gateways. We do not store your credit card details on our servers.

Cookies

Our website uses cookies to improve your browsing experience, track analytics, and enable certain features like remembering your cart. You can control or disable cookies through your browser settings at any time.

Your Rights

You have the right to access, correct, or delete your personal information. You can also unsubscribe from our emails at any time by clicking the link at the bottom of any marketing message or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about your privacy, please contact us at michael@rawfaceskin.ca